SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | Horrible Profile! Horrible! Frames are unusable. Width of back of frame is barely a quarter inch, way too narrow to screw into to attach my canvasses.
KEENART: THE LAYOUT OF THE PROFILE WAS PROVIDED WHEN ORDERING ONLINE, IT WAS CUSTOMER\'S CHOICE.
Sara smith, Carlisle | pleased with it! Hi, I received my picture today. I\'m very pleased with it! Thank you much. agree=on
Nick W., Winnipeg | 50th Anniversary! I wanted to send a quick note to thank you. The frame arrive today. It's truly wonderful! Everything I hoped for. We can't wait to give this to my parents to celebrate their 50th Anniversary.
Thank you so much for your help in putting this together for us and for getting it for getting it to us on time.
I really appreciate your help. I hope you have a great weekend.
Sincerely,
Liz, Jorava |